Q1: Is your price competitive?
A: Yes, we are manufacturer, so our price is very competitive.
Q2: How do you guarantee the quality?
A: We have very strict quality control procedures during production. Besides, each of our product has passed strict quality test and stability test before delivery.
Q3: What certificates can you provide?
A: Customers from different countries require different certificates, so we will assist our customers in applying for the certificates they require. At the moment, we can provide CE, ROHS, FCC.
Q4: What payment methods do you accept?
We accept the following types of payments: T/T, Western Union, Cooig Trade Assurance payment.
Q5: How long is the delivery time?
For our ready to ship products, the delivery time is within 3 days. For out of stock or OEM/ODM products, they may take 15-20 days.
Q6: What is the guarantee of your products and how about the returns?
A: 1) We offer 12 months warranty. (Warranty service will be honored if the damage is not caused by human)
2) Please send back the defective goods within the warranty period, we will repair them or send you new products for free;
3) If there are only several pieces defective products(the fee is less or around shipping fee), please send us some pictures and
videos about the detail problem. Once confirmed, we will send you free new goods together with your next order.
Q7:Can your product be customized according to our requirements?
Yes, we are professional on industrial tablets. If you have the industrial tablets based on our product, pls contact the sales and tell your requirements, we can confirm for you.